One of the things we hear most often from pet owners is how much their pets love staying here.
Our staff work diligently to provide a safe, caring environment for each and every pet during their stay. We strive to provide a clean, safe, and stress free environment for all our guests.
Helga’s is located in lush tropical grounds near, along Wells Creek on the outskirts of Darwin/Palmerston near Coolalinga where Norene and Wilf have been running the kennel and cattery on their rural property since 2007. We live on site and manage the resort 24 hours a day, 7 days a week. Our staff have a range of experience and qualifications including Companion Animal Care, Pet Grooming, Construction and Fabrication, Vocational Training and Education.
Reception: After a cheerful welcome by ‘Bill’ our Long Billed Corella, Kirsty, Norene, Wilf or Mark will help you with the best solution to your pet boarding requirements.
Kennel Staff: Every morning it’s all hands on deck. As husband and wife, we work alongside and support our kennel hands to care for your pets in the various areas of the resort. Our Kennel hands also take a hand in the care of the kennels and gardens and landscaping of the kennel areas.
Pet Health: Passive Care: Our facilities are constructed and maintained to provide a healthy, safe and secure environment. Active management involves regular observation and inspection of each pet to ensure that it is comfortable and settled, eating well, remains healthy. Where there are concerns or injuries, procedures are in place to provide prompt care and management. Pets may be taken to one of several Vets nearby and owners contacted.
Training: We regularly support industry training by providing workplace support for our staff and students undertaking qualifications in Pet or Animal Care.
Facilities: You can take comfort in knowing that our facilities are hygienic and comply with cyclonic building standards and we have development approval for pet boarding purposes.
Maintenance: We operate on the principle of continuous improvement in pet care and facility providing a peace of mind that your pet is housed in a well maintained, safe and secure facility. Our part time and full time maintenance and fabrication staff are on the job every day managing basic repair and construction of the facility on a daily basis .