Your Pet’s Care Team

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One of the things we hear most often from pet owners is how much their pets love staying here.Where Pets Love to Stay

Our staff work diligently to provide a safe, caring environment for each and every pet during their stay.  We strive to provide a clean, safe, and stress free environment for all our guests.

Who are we? Helga’s is located in lush tropical grounds along Wells Creek on the outskirts of Darwin/Palmerston in the rural area, we are a husband and wife team and have been running the kennel and cattery on our rural property since 2007.  We live on site and manage the resort 24 Hours a day 7 Days a week with the support of our staff with experience and qualifications in Companion Animal Care, Pet Grooming, Construction, Welding and Fabrication.

Reception: The first person you will meet at reception will be Norene or Wilf as they take turns answering your calls and emails and checking your pets in. We will do our best provide you with the best solution to your pet boarding requirements.

Kennel Staff: Every morning it’s all hands on deck. As husband and wife, we work alongside and support our kennel hands to care for your pets in the various areas of the resort. Our Kennel hands also take a hand in the care of the kennels and gardens and landscaping of the kennel areas.

Training: We regularly support industry training by providing workplace support for our staff and students undertaking qualifications in Pet or Animal Care.

Grooming: We have a grooming studio on site. Please check with us to see if grooming is available. As a former groomer herself, Norene is very particular about the quality of the grooming, so you can be assured that your pet will get an excellent hair cut.

Maintenance and Construction Staff: You can  be assured for piece of mind that our facility complies with cyclonic building standards and has development approval for pet boarding purposes.

We operate on the principle of continuous improvement both in pet care and facility providing the peace of mind that your pet is housed in a well maintained, safe and secure facility. Our part time and full time maintenance and fabrication staff are on the job every day managing basic repair and construction of new facility on a daily basis . .